Appointment Info

CHIMNEY OR FIREPLACE APPOINTMENT INFORMATION

Appointment Tips

Spring and Summer are the best times for non-emergency repair and preventive maintenance.

From October through January, Heat & Sweep Chimney and Fireplaces appointment calendar can be booked ¬†up to one month in advance – making an “off-peak” appointment is your best option.

As a courtesy, we send annual reminders for services and confirm all appointments by phone 24 hours in advance.

Before Your Appointment

24 Hours before your appointment, remember to stop using your fireplace, wood stove, or gas stove. For safety reasons we need to work with an appliance that is completely cool. As a courtesy, please remove all ash from the firebox.

The Day Of Your Appointment

Remove fragile or precious items from the area near the fireplace. We need about 5 to 6 ft around the fireplace to be clear to get our equipment in place.

Watch us work if you’d like. Customers learn a great deal about chimney safety from watching us work so we encourage it.

Payment Option

Payment is due at the time services are rendered.

We accept Visa, MasterCard, Discovery, American Express, Cash and Checks.